Massive shock as facebook user exposes MTN Ghana

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A subscriber of MTN Ghana has exposed telecommunications company MTN Ghana over its claims that it has dashed out 2Gig data to its subscribers as an apology for a disruption in their network.

According to him, based on his checks, although MTN has given out the 2Gig data, they have allegedly capped the network speed at 25kbps so that people cannot use the 2GiG data they have been given.

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Many MTN subscribers are complaining of poor network following the free 2 GIG MTN gave out.

The MTN user said when he checked and realized the network  was capped at 25kbps, he topped up by buying data instead of relying on the supposed free 2Gig data. The moment he bought the data, the network speed shot up to 370kbps.

Read his full post;

Dear MTN Ghana,

I am highly disappointed in your effort to restore our lost bundles as a result of the recent fiber cut for 3 days. You sent a message across that you have refunded us with 2GB valid for 2 days. We all agree that the fiber cut was not a deliberate effort however I just realized you have capped the speed to 25kbps .
We the people of Ghana are not ignorant about your strategy.
You are a disgrace and a cheat for stealing our bundle and refunding us 2GB with a capped speed of 25kbps .
As soon as I topped up my speed rose to 370kbps.
I urge the National communications Authority (NCA) to put you to order on this senseless action.

Regards,
Martin

Cc:
National Communications Authority

Source: MyNewsGH.com/ Stephen Zoure

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